DAILY POST reports that the British carrier has shut its call centre in Lagos and subsequently disengaged all its Nigerian crew.
At least, 20 Nigerian air hostesses were sacked in the process.
Reacting to the development via a statement on Saturday night, the marketing and communications manager of Virgin Atantic Airways (VAA), Kudirat Scott-Igbene, explained that it was no longer sustainable for the airline to continue to operate Nigerian crew at this time, hence the services of the crew are no longer needed.
On why the airline decided to lay off the Nigerian crew, she said the feedback that the airline got on the services of Nigerian crew was that “this is no longer a requirement on the Lagos route.”
According to her: “We have decided that we will no longer have crew based in Lagos. This is by no means a reflection on our Lagos based cabin crew, the primary purpose of our locally based cabin crew has been to provide cultural expertise and customer feedback has shown us that this is no longer a requirement on the Lagos route.
“The additional complexity required to operate an international crew base where there are no foreign language requirement means it is no longer sustainable going forward.”
“This announcement has no impact on our flying programme and we plan to continue flights between Lagos and London.
“After 14 years of flying the route, we remain committed to servicing the Nigerian people, whether it be for business, family or education,” she added.
No comments:
Post a Comment